![]() You can opt out of personalized ads by adjusting the settings in your app. Secondly, Surfshark collects advertising identifiers – unique, resettable IDs for advertising provided by third parties. There are some very minor causes for concern in the above wording.įirstly, we were alarmed by the phrase “other similar information.” A good privacy policy is as specific as possible – it’s unclear what “similar information” entails exactly. The information we collect contains aggregated performance data, the frequency of use of our services, unsuccessful connection attempts and other similar information.” “To maintain a perfect quality of our Services and provide you with efficient support we collect diagnostics information and monitor crash reports on our apps. The VPN service’s privacy policy states the following: ![]() It doesn’t collect personally identifiable data, meaning it won’t store your internet activity or originating IP address. While Surfshark isn’t a no-logs VPN by definition, it comes close to it. ![]() This is not unusual for long-distance connections, though VPNs like Hotspot Shield recorded speed losses of just 17% on US servers. We recorded an average speed loss of 43% when connected to the US, and 40% connecting to Australia. We connected to its US, Australia, Canada, and Germany servers from our London office and measured our connection speeds before and after. Surfshark’s speeds over long-distance connections are also good. While Surfshark is reasonably fast on short-distance connections, rivals Private Internet Access and NordVPN recorded even faster speeds. We find that the OpenVPN connection is reliably faster than WireGuard when using Surfshark. Some servers in the US, Canada, Germany, France and more are already upgraded, with more scheduled. The VPN’s speeds have been consistetnly improving over the years, in part thanks to the upgrade of many servers from 1Gbps to 10Gbps. If you’re in the US and connect to a nearby US server, you can expect similar results. Surfshark’s same-country local connection speeds are very good, dropping just 15% to 85Mbps. After your first cancellation, you can purchase the VPN again and begin another 30-day money-back guarantee period, as long as six months have passed between purchases. You can use your free trial account details to log into all the other Surfshark apps without restrictions, including on macOS, Windows, and Linux.Īnd you can cancel Surfshark twice. Consult Apple’s refund policy if you want to claim your money-back after the 7-day free trial. Overall, that’s 67 days of Surfshark for free.įor iOS users, the Surfshark refund policy doesn’t apply. Six months later you can sign up for Surfshark again, and use its money-back guarantee one more time. However, for Android users Surfshark’s 30-day money-back guarantee kicks in at that point, so you can still get a refund if you cancel within the refund period. After seven days, you’ll be charged if you don’t cancel. You need to download the mobile app, and submit billing details upfront. You can access the trial directly from the Google Play Store or Apple App store. Surfshark offers a seven-day free VPN trial that you can sign up for via iOS and Android devices. Surfshark’s free trial and money-back guarantee See our Mullvad VPN review for a service that offers this payment option. The most privacy-conscious users will be happy with the choice of cryptocurrencies, although cash payments are not available as of yet.
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